Dedicated Full-Time VA
For a consistent, substantial workload where one VA can become closely integrated into day-to-day operations.
Get thoughtfully matched virtual assistant support for admin, calendar and inbox management, customer service and day-to-day operations, built around the way you work.
Virtual assistant support built around the way you work.
Whether you need a dedicated VA, flexible hourly support, or a managed team, VA-Zen can shape the arrangement around your workload.
Virtual assistant services
VA-Zen can help with the recurring, time-consuming work that keeps your business running—from admin and scheduling to customer support, operations, research and data.
Keep meetings prepared, documents organised and everyday follow-ups on track.
Stay on top of appointments, emails and travel plans without handling every detail.
Get help with customer enquiries and follow-ups during the hours agreed with you.
Keep your team’s tasks, deadlines and day-to-day processes organised.
Get the research you need, with clear summaries and up-to-date records.
Not sure where to start? Tell us what’s taking up your time.
Discuss your support needs Explore all virtual assistant servicesWhy VA-Zen
“I know what strong virtual support requires because I have done the work, mentored other VAs, led teams, and supported clients as their needs evolved.”
Miriam started as a virtual assistant, then grew into mentoring and team leadership. She went on to lead an after-hours support team, learning what clients need and what helps assistants do their best work.
That experience shapes how VA-Zen works with you: understanding your priorities, finding support that fits your working style, and setting clear expectations from the start.
How we match your VAHow it works
We start by understanding what is taking up your time, how you prefer to work, and the kind of support that will fit naturally into your day.
Start the conversationWe learn about your workload, priorities, tools, schedule, and preferred way of working.
We identify a VA or team with the skills and working style suited to the role.
We align expectations, responsibilities, communication, and workflows before support begins.
As your needs change, the scope and level of support can change with them.
Ways to work with VA-Zen
Some clients need someone embedded in the day-to-day. Others need a few focused hours, wider coverage, or support that can scale as responsibilities change.
Find your VAFor a consistent, substantial workload where one VA can become closely integrated into day-to-day operations.
For ongoing support that benefits from familiarity and continuity without requiring full-time hours.
For defined tasks, changing workloads, or clients who want to begin with a smaller commitment.
For broader coverage, multiple workstreams, after-hours needs, or support that benefits from team coordination.
Availability, scope, working hours, and pricing are confirmed after discovery so the arrangement can reflect the responsibilities and level of support required.
Frequently asked questions
The details of every support arrangement are different, but these are some of the questions clients often need answered before getting started.
Common responsibilities include calendar and inbox management, travel coordination, administrative work, customer communication, after-hours coverage, research, data management, task tracking, and team coordination. The final scope is defined during discovery.
We consider the work itself as well as schedule, communication style, tools, experience, availability, and the level of initiative the role requires.
Yes. After-hours support can be discussed for customer inquiries, ticket monitoring, communication coverage, escalation, and related workflows. The hours and coverage model are agreed in advance.
Yes. VA-Zen can discuss dedicated full-time support, dedicated part-time support, flexible hourly support, or managed VA teams. The right model depends on your workload, responsibilities, working hours, and coverage needs.
Timing depends on the role, required skills, working hours, and availability. After discovery, VA-Zen can provide a clearer onboarding timeline.
Pricing depends on the engagement model, hours, responsibilities, required experience, schedule, and whether support is individual or team-based. A tailored proposal is provided after VA-Zen understands what you need.
Ready when you are
Tell us what is taking up your time and where support would make the biggest difference. We’ll help you find an arrangement that fits.